we arrived on 25 Sept, 2022 and our 1st apartment was B-1-2. why did i say 1st apartment? we moved to another apartment the next day. when we arrived i was thinking, "why so quiet? and no other guests at the lobby?" dah rasa macam jeng jeng jeng... gitu... suspense juga. and no one around that i can actually ask. then i saw 1 guy whom i thought was wearing some kind of uniform and ask him around.
1st impression, the place looks a bit old, but spacious. it was all okaylah except the lamp at the dining area was faulty. and the tv service was not working. internet was bad but after a while they sent wifi box and also, there was a blackout that my mom had to use the stairs to get back to our apartment, luckily it was only 1 level up. the host's staffs came the next day to change the bulb but it was still not working. host offered to change to another apartment which we agreed.
we were happy at first at the 2nd apartment, i chose B-1-9, same floor better view which was the pool. somehow the tv service was still our of order, so i requested to borrow their hdmi cable so that at least i can connect my laptop and watch netflix. and when i wanted to cook (already bought some cooking oil etc) the stove was not working. the pinggan mangkuk were limited that we can use to heat up in the microwave. ohh.. and the aircond remote in our room was also not working - so the host requested for us to use the battery from the previous unit. so what i did was, i also took a few bowls that can be used in the microwave.
on the 2nd day there we received complimentary breakfast from the host - i think since there were a few issues. 😁 we were thankful by the way. i had to handle my dad's complaints through out the 'holiday' because of the tv.
- date of visit: 25 - 30 Sept, 2022
- location: Samsuria Beach Resort, Kuantan, Pahang
- room: 2 bedroom apartment
- decor: cosy and nice. spacious layout and practical
- cleanliness of the room: 9 out of 10
- hotel service: our contact person was Mr Mikel, helpful and accommodative
- cafe service: no cafe since it was more like a homestay
- food: self cook food or buy ready to eat.
- pool: nice
- lift: small and sometimes it is too slow
Improvements needed:
- ensure that all cooking appliances are working well.
- ensure the lightings and air-conds remotes work.
- ensure the tv works
- the chair in the 2nd room of unit B-1-2 needs to be changed
Expectations:
- for guests, do have low expectations. you can do the booking via booking.com, that's where my husband booked. you may get different hosts. it is more like a homestay than a hotel/resort. so, do not expect a cleaner to clean your apartment unless you are okay to pay extra for the service.
- different units have different cooking appliances and also plates, mugs etc.
- there won't be any cafe at the place itself. you can order grab food but it takes more than 40 minutes since the place is quite far. so order early and don't wait until you are too hungry 😅
- there is no lifeguard at the pool and you will need to bring your own towels.
the host, mr mikel was friendly and helpful when we encounter all those issues. would i recommend the place? yeah sure if you are okay with a secluded area - it was quiet and relaxing actually.
the above was our 1st apartment - B-1-2
this is the other one, B-1-9 better view
sorry won't be able to give any link since there are a few units by different hosts/owners. you can check out via booking.com or agoda.com. and the rate is different also.
these photos i downloaded from the internet that looks similar like the one we stayed in.
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